Support
Need help with Bookmark Plus? We're here to assist you. Check the frequently asked questions below or reach out to us directly.
How do credits work?
Every new account receives 2 free AI summary credits. Once used, you can purchase additional credit packs within the app. Each summary costs 1 credit.
How do I restore my purchases?
Open the app, go to the Credits screen, and tap "Restore Purchases" at the bottom. This will sync any previously purchased credits with your account.
How do I delete my account?
Go to your Profile in the app and tap "Delete Account." This will permanently remove your account and authentication data from our servers. Local data can be removed by uninstalling the app.
Why isn't the barcode scanner working?
Make sure you've granted camera permissions to Bookmark Plus in your device settings. The barcode scanner requires a physical device and won't work in a simulator.
Can I get a refund for purchased credits?
Credits are consumable and non-refundable through the app. For purchase issues, please contact Apple Support through your purchase history in the App Store.
How do I import books from Goodreads?
Tap the "+" button on your bookshelf, then select "Import from Goodreads." Enter your Goodreads profile URL and we'll import your "Currently Reading" shelf.